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We arrived at OAK at 2 am (ET - 11 pm local). We were exhausted - as was our 6 year old. We just wanted our car but there was a HUGE line of people waiting. It wasn't moving. a man was at the counter for over an hour already waiting for a car. apparently Budget...
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3.0
#1071966
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We booked our 30th cruise recently with Costco and our LAST. We require early or preferably My Time Dining for health issues. The Agent said that they will do that and claimed he even call the cruise lines to verify. Last week friends cleared the so called wait list to...
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2.1
I didn't like
  • Customer service competancy
#1069788
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Renting a car with Avis through Costco travel is a big big mistake I showed up to pick up my car at the Embassy Suites La Jolla and there was no one at the Avis counter I call Avis and spoke to someone in OK who said absolutely nothing I asked for a manager and he just...
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#1069505
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Costco Travel - Car rental Costco/avis

Costco Travel
#1077101
I rented a car from Avis/Costco a few months ago the Costco advertisement clearly stated unlimited mileage. WHEN I arrived at the airport to pick up the car the rep for avis stated that there was a 30 cents per mileage fee. I called avis to complain and they stated that they could not do anything about it.
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Costco Travel - Poor choice of rental car

Costco Travel
#1071567
1.1
I am in rental car line by Budget at BOS Inter airport to pick up my car and literally 50 people are ahead of me!! Already spent an hour to puck up a car that I reserved four weeks ago. People on the line told me that Budget/Avis in BOS are always like this. So I don't know why Costco is doing business with them!! So disappointed
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Costco travel no reliable!! Don't book

Costco Travel
#1058019
1.0
I have book several packages until my last vacation my flight from Miami to cancun was cancelled!!! Do to weather call them they said there was nothing they can do meaning I will lose one day with hotel my transportation !! Will not book again !!!
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Costco Travel Car Rental Booking Review

Costco Travel
#1032354
1.0
Booked SUV with Costco travel for enterprise, but no car was available an hour after reserved pickup time. Was told to wait an hour and maybe one would become available. Costco re-booked me with Avis. Arrived at Avis and was told no vehicles available until aftet 1pm (4 hours later).
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I booked a flight to Maui leaving from San Antonio and paid $1,200 extra per ticket for a first class upgrade. Our outbound flight was cancelled and we were re-routed to Maui via Salt Lake City and Seattle in coach. I contacted Costco Travel and requested a refund of...
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h.kitchener
h.kitchener

Now you know why you should never buy an airline ticket or hotel reservation from a third party like Costco. Always book direct with the airline, etc. You might wish to re-con...

3.1
I liked
  • Aston at the whaler
I didn't like
  • Delta airlines
#1069369
Reply to reviews
Depending on who you talk to, you always get different answers. I booked a vacation for 2, as I am a Costco member. Booked this vacation months in advance. I decided to check on my reservation periodically to make sure everything was looking good, as this trip was...
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1.7
I didn't like
  • I am very unhappy because of service
#1066815
Reply to reviews
I booked an all inclusive trip with airfare for 4 to Cancun through Costco travel. The prices vary depending on when you leave during the day. I booked an early flight at 6 am which cost about $500 more per person than one that left at 12 midnight the next day. I get a...
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Anonymous
jim

I do not trust going thru the costco web site to book a trip or vacation--- they do not give a f about it

1.3
#1064612
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Booked Viking Cruise through Costco for two females. One starting from St. Louis, the other Dallas, TX. When flight itinerary arrived, STL passenger routed through Dallas to London. You would think they would have booked the DFW traveler to conveniently join her family...
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#1055431
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Was on hold for 1 hour and 15 minutes before they took my call. Was now told that is was 2 minutes after 9pm and they could not sell me the airport transfers I required. An hour and 15 minutes of my life I will not get back. Maybe they should hire more staff and answer...
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#1054661
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The resort was outstanding, no question about that. However upon arriving at the resort, we were conned in to purchasing a scheme which we feel upon reflection is a scam. Not a Timeshare they said, the basis is the same though, just cleverly disguised. We have owned a...
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Anonymous
Anonymous

Why would you post your full name and membership number on a public forum???? Also, If you read Costco's terms and conditions they clearly state that they do not reccomend par...

#1046487
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When we first came in that night, the hotel manager said we only had 1 room for 3 nights with only 1 confirmation number,and the hotel manager said we need two separate confirmation numbers for each room.And we paid for two rooms and 3 night package for Universal...
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1.0
I didn't like
  • Travel package was not what is was suppose to be
  • Tavel package it was not what is suppose to be
#1045853
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