Product: Costco Travel Car Rental Booking Clear all filters (9 of 9 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Costco Travel touts "no surprises" in it's pricing agreements with it's car rental partners. That is certainly not the case. Unless you are a member of Budgets frequent renter program you have to wait in line to talk to an agent to pick up your car regardless of...
Read more
1.0
Product
Costco Travel Car Rental Booking
I liked
  • Easy to use
I didn't like
  • Car rental agency recoups costco discount through fees
#1210183
Reply to reviews
Rental Agreement Number 106102054 Reservation Number 25371662-ca-1 I called Budget rent a car and talk to them about my charges and they gave me no satisfaction. I explained to them that the second driver was covered under my insurance policy and i showed them a...
Read more
Product
Costco Travel Car Rental Booking
I liked
  • Discount rate
  • Service
I didn't like
  • Add cost
#1182074
Reply to reviews
This is actually an FYI for the Costco travel team about my experience with Enterprise. i booked a full size car for a road trip. The website shows and says, Cadillac XTS or similar, which according to Enterprise could be a Chrysler 300 or a Mercedes model. My...
Read more
Product
Costco Travel Car Rental Booking
I liked
  • Using costco travel was easy
#1082019
Reply to reviews
We arrived at OAK at 2 am (ET - 11 pm local).We were exhausted - as was our 6 year old. We just wanted our car but there was a HUGE line of people waiting. It wasn't moving. a man was at the counter for over an hour already waiting for a car. apparently Budget...
Read more
3.0
Product
Costco Travel Car Rental Booking
#1071966
Reply to reviews
Show

Costco Travel - Poor choice of rental car

I am in rental car line by Budget at BOS Inter airport to pick up my car and literally 50 people are ahead of me!! Already spent an hour to puck up a car that I reserved four weeks ago. People on the line told me that Budget/Avis in BOS are always like this. So I don't know why Costco is doing business with them!! So disappointed
1.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Costco Travel Car Rental Booking
#1071567
Reply to reviews
Renting a car with Avis through Costco travel is a big big mistake I showed up to pick up my car at the Embassy Suites La Jolla and there was no one at the Avis counter I call Avis and spoke to someone in OK who said absolutely nothing I asked for a manager and he just...
Read more
Anonymous
RedneckBob

I have to be honest here, when you point the finger at someone else you have three pointing back at you.- I call Avis and spoke to someone in OK who said absolutely nothing- I...

Product
Costco Travel Car Rental Booking
#1069505
Reply to reviews
Show

Costco Travel Car Rental Booking Review

Booked SUV with Costco travel for enterprise, but no car was available an hour after reserved pickup time. Was told to wait an hour and maybe one would become available. Costco re-booked me with Avis. Arrived at Avis and was told no vehicles available until aftet 1pm (4 hours later).
1.0
Details
Customer service
Product or Service Quality
Website
Product
Costco Travel Car Rental Booking
#1032354
Reply to reviews
Show

Costco Travel Car Rental Booking Review

Booked budget rental through Costco travel , during the day of renting budget won't honor the rate given by Costco travel . When called Costco, agent refused to help saying that location is budget emergency location and they are independent entity . After requesting to talk to supervisors the last be gets disconnected and didn't get a call back.
2.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Costco Travel Car Rental Booking
#945450
Reply to reviews
On March 11th, 2016, I attempted to use Costco travel to book a car for my oncoming trip to Colorado on Spring Break. I went to the Costco Travel Website, selected Car Rental, input my destination and dates, and launched the search engine. I was presented with a table...
Read more
Anonymous
Anonymous

That's all very odd. First time I've seen the yellow flag message you mentioned, and they have a very quick and simple cancel feature right on the Costco travel website. Maybe...

cherger
cherger

Exact same thing just happened t me, and I AM a Costco travel member and input that information. This is a classic bait-and-switch tactic. And it is illegal in all states. Won...

2.3
Product
Costco Travel Car Rental Booking
I didn't like
  • No customer service
  • Deceptive pricing practices
  • No apology
#808182
Reply to reviews