Product: Costco Travel Customer Care Clear all filters (6 of 6 reviews match)
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Bought Costco package with casa magna and the minute we arrived felt like Costco customers were treated differently.They wouldn't let us look at other rooms and they were small and average. Pool was very relaxing and that staff friendly. Front desk was rude and not...
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2.2
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Costco Travel Customer Care
I didn't like
  • Lack of resort communication
#1080939
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Was on hold for 1 hour and 15 minutes before they took my call.Was now told that is was 2 minutes after 9pm and they could not sell me the airport transfers I required. An hour and 15 minutes of my life I will not get back. Maybe they should hire more staff and answer...
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Costco Travel Customer Care
#1054661
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We booked a cruise about 2 months ago with Costco Travel. We just got an email telling us that we needed to make the final payment. I looked everywhere on the email for a link so I could make the payment, no link. I logged onto Costco Travel to try to pay it here, not...
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1.0
Product
Costco Travel Customer Care
I didn't like
  • Should have made final payment process much easier
#1033689
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I have booked cruises with Costco travel for years and every time I have to call back because something is incorrect about my booking. I am always on hold for a very long time and recently Costco is unreachable because of inclement weather. In this day and age weather...
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Anonymous
Anonymous

Seriously Costco is terrible--always book direct; they don;t even understand their various travel places; I asked if they have gone there and they said no; knuckle draggers--E...

Anonymous
Anonymous

costco sucks

2.4
Product
Costco Travel Customer Care
#1004170
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Costco Travel Customer Care Review

#987728
2.7
Details
I waited for almost an hour and still don't have anybody to answer the phone. "This is not acceptable"
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Costco Travel Customer Care Review

#857609
1.0
Details
Do not use. Finally decided to try since pricing was good and we've been members of Costco for years. I received 29 spam emails from different shady companies that day. I had no idea they sold your info so much. I rarely ever get spam so I know it was Costco.
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