Product: Costco Travel Vacation Package Booking Clear all filters (0 of 25 reviews match)
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I booked a Disneyland vacation through Costco travel in August 2018. I was booking for 4 adults and 1 child (2 rooms) so I called instead of using the online service. I thought everything had gone well I had confirmation numbers and everything. I paid the deposit with...
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2.0
Product
Costco Travel Vacation Package Booking
I didn't like
  • Worst customer service and problem resolution
#1384117
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Incompetent employee, keeps getting credit card number WRONG. I have been on hold for 3 hours trying to book a vacation. I strongly believe it should not take this LONG. Has had me on hold the entire time took my card info put me on hold. Currently STILL on hold...
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RelievedSiameseFightingFish929
RelievedSiameseFightingFish929

Costco Travel Contact Information Costco Travel does not have a contact email address set up for Members but if you do not want to call one of the phone numbers below you can ...

FragrantNumbat
FragrantNumbat

No is not the same as rude.

Product
Costco Travel Vacation Package Booking
#1380085
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I only gave one star because I can't give a 0. Because of the hurricane, we pushed our honeymoon to Aruba back one day to ensure we could fly from Denver to Miami. In fact, we mostly did this because Costco recommended that. We got our reservation confirmation of the...
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1.0
Product
Costco Travel Vacation Package Booking
#1357721
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Im booked for Aug 25th weekend in oahu, costco wouldnt do anything for me but take my money by saying cancellation fees and costing me even more money than what im getting. They are extremely rude, they have hung up the phone 2 times, wait about 1.5 hr to be hung up on...
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Anonymous
Anonymous

Same thing happened to my parents on 31-Aug-2018. Hawaiian Airlines canceled my parents flight 4 hours prior to departure. I was told by Hawaiian Airlines to have Costco Trave...

Product
Costco Travel Vacation Package Booking
#1338209
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I booked our reservation to Oahu Hawaii through Costco Travel for our 5th Anniversary. However, there is Hurricane Lane which is hitting Hawaii for same weekend 8/25. Even though it’s a natural disaster Costco is charging me 375.74$ to cancel my resort, even after...
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Product
Costco Travel Vacation Package Booking
#1337131
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Our hotel that we were at for 4 nights putting us right outside the elevator sucked. No sleep the first night at all then off to Disneyland. I was at Disneyland 3 years ago I am wondering what happened with the customer service? Cast members were contanly rude and...
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2.9
Product
Costco Travel Vacation Package Booking
#1325260
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We are staying Cabo with 8 friends and decided to come here based on Costco high recommendation at Pueblo Pacifica in Cabo. Why 1. Conned to get all inclusuce bracelets for a time share sales pitch. What the *** 2. So all couples and we requested king beds and all got...
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Costco Travel Vacation Package Booking
#1292702
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For starters, Costco Travel gave very little support at the airport when we missed the flight to Mexico due to a snowstorm - we were at check-in 55 minutes before boarding and airport personnel could not check us in because 60 minutes was the rule. We called Costco...
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Anonymous
Anonymous

You were late for the flight. Apparently most if not all of the other passengers arrived on time and they're not going to hold the plane for you. You weren't late because of a...

1.0
Product
Costco Travel Vacation Package Booking
I didn't like
  • Dishonesty
  • Tricks
  • Customer service
#1283126
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Five months ago I booked a vacation at an all exclusive resort at Playa del Carmen in Mexico, travel dates from 11/24-11/29. My birthday escape. We were informed yesterday by Costco that our resort’s main pool will be closed and under construction during our entire...
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1.0
Product
Costco Travel Vacation Package Booking
#1133085
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This is supposedly a 4 star resort. Even a dirty little motel 6 has hot water! We were woken u one morning by a tsunami alarm at 6 am. I called the front desk to see if we should evacuate and they said it was a mistake. WTF? Rugs are stained from roof leaks, and the...
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Anonymous
RedneckBob

In less than 60 seconds and 5 clicks I found many reports that match your experience or worse. Did you research prior to going and did you read the terms of your contract?

4.1
Product
Costco Travel Vacation Package Booking
I liked
  • Using costco travel was easy
I didn't like
  • Tavel package it was not what is suppose to be
#1103027
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