Contact Costco Travel Customer Service
Costco Travel Phone Numbers and Emails
Toll-Free Number:
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(866) 921-7925Reservations/ Planning Trip
Customer Service:
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(855) 863-0357Canada
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(866) 317-4711Help While Traveling
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(800) 774-2678Membership Services
Costco Travel Emails:
Costco Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Costco Travel Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Costco Travel is 8669217925. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 87% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Costco Travel may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Costco Travel Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Costco Travel is 8669217925. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 87% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Costco Travel may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
People call Costco Travel mainly because of request for information, product/ service and activation/ cancellation.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Costco Travel is info@costcotravel.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Costco Travel Website:
Costco Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Reservations / Planning Hours:
Monday - Friday: 7:00AM - 7:00PM
Saturday - Sunday: 8:00AM - 5:00PM
Mailing Address
P.O. Box 34404
Seattle,
Washington 98124-9775
How Good is Costco Travel's Customer Service?
Summary of Costco Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Costco Travel?
Request for Information Question:
- “Information on life card”
- “Checking on reservation”
- “To check on how do I get the the travel credit after our cruise”
Product/ Service Question:
- “Cannot get access approval to rent autos”
- “Info on travel insurance”
- “Travel insurance”
Activation/ Cancellation Question:
- “Cancel rental car”
- “Cancel cruise”
- “Missed flight as flight was cancelled”
Payments and Charges Question:
- “Payment”
- “Double charged for car rental”
- “Car rental discount code”
Account Question:
- “I forgot my reservation”
- “My membership id won't work to log in”
- “Resolve on board ship credits that have not shown in account”
Shipping and Delivery Question:
- “Vacation package To las vegas”
- “Booking a hotel package”
- “Did not receive email with tickets”
Return/ Replace Question:
- “Change reservation”
- “Change flight”
- “Need to change flight home from mexico”
Cards Question:
- “Costco shop card not received”
- “Getting redemption code for sw airlines gift card purchased through costco”
- “Gift card”
Refund Question:
- “Refund of air fare”
- “Refund”
- “I am getting a runaround. I am trying to get my money back for council reservations with budget. They say they have nothing to do with it.”
Staff Question:
- “Change information for car service”
- “Customer service”
- “Customer service need help”
Website/ Application Question:
- “I am not a pissed customer of Costco. I did not know that I obtained their travel phone number through this website I am a huge fan of Costco”
- “Vehicles were not available as their website indicated”
- “The website is down”
Other Question:
- “Travel booking”
- “Travel arrangements”
- “Book cruise”
Compare Costco Travel Customer Service To
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