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Renting a car with Avis through Costco travel is a big big mistake I showed up to pick up my car at the Embassy Suites La Jolla and there was no one at the Avis counter I call Avis and spoke to someone in OK who said absolutely nothing I asked for a manager and he just said the manager wouldn't know anything more and he hung up on me The staff at Embassy Suites tried to help out but no one associated with Avis would answer the phone This is the third and last time Avis screwed up a reservation for me It will be the last They can take their rapid Rez membership and shove it Ted Zinman

Review about: Costco Travel Car Rental Booking.

Reason of review: Problem with delivery.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

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Anonymous
#1382291

I have to be honest here, when you point the finger at someone else you have three pointing back at you.

- I call Avis and spoke to someone in OK who said absolutely nothing

- I asked for a manager and he just said the manager wouldn't know anything more and he hung up on me

- The staff at Embassy Suites tried to help out but no one associated with Avis would answer the phone

- This is the third and last time Avis screwed up a reservation for me

I'm sure it's all Avis' fault, none yours, but then why blame Costco?

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