Review about Costco Travel Vacation Package from Santo Domingo, Distrito Nacional

42 of 56 Costco Travel reviews

I am currently on a trip in the Dominican Republic.We are staying at the Zoetry Agua Punta Cana.

It is a beautiful resort. However, we were led to believe that this is an "adults only" resort per Costco Travels website. There area by children here and we absolutely chose this resort for the single fact that it was adults only.

We are here without our children and no need to have to watch other people's children on this vacation.I have a number of other pictures of the children at this resort but they are on another device.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Price Affordability
Product or Service Quality
Insurance Quality

Reason of review:
Not as described
Product or service
Costco Travel Vacation Package
Review category
Travel Agencies
review #662831 by

Author wants to be contacted by the company. Learn more

Had an experience with Costco Travel? Submit review ›
Helpful? 2 Yes 2 6 No 6
Had the same issue 0 Yes 0
42 of 56 Costco Travel reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jul 26, 2015 #1012202 Issaquah, Washington, United States

"A variety of enriching daily activities include nearby tours and excursions, tennis, cocktail and cigar rolling classes, all available to guests of resort. While the resort is able to accommodate children, the calm, tranquil and sophisticated ambiance is more suited to adults. " Per Costco Travels website on Zoetry Agua Punta Cana.

6 0 Reply

Jul 26, 2015 #1012241

They have updated due to my complaints. Costco was very willing to make this right. They refunded half of the cost of our vacation in an effort to extend an apology.

4 4 Reply

Jan 24, 2016 #1100070

Which is all you were really after. You weren't genuinely unhappy, you just didn't want to pay.
The photos don't lie; that white trash look, it's all too common.

2 4 Reply

Aug 26, 2016 #1204118 Bethesda, Maryland, United States

seriously? They purchased a product that wasn't as described, and the seller made it right. There's nothing wrong with that, you don't have to insult the people.

0 0

Jul 11, 2015 #1006230

Yeah that sucks

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Costco Travel. However, many companies do monitor reviews on our site.

You were reading a complaint about Costco Travel.
Filing a new complaint about