Costco Travel Reviews and Complaints
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What was your experience with Costco Travel?
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Customers don't like
- Customer service
- Worst customer service and problem resolution
- Poor and incorrect information given poor customer service
Customers like
- Hotels and airline accommodations
- Using costco travel was easy
- Discount rate
Costco Travel is a bunch of crooks hiding behind the trusted name, over-charging loyal customers. My experience can be summarized as follows: I wanted to rent a car on Maui for December dates. Costco Travel offered a mid-size car from Alamo for $445. The same car size...
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I had such an amazing experience with Costco travel. I had to change my trip not once, but twice. They were so accommodating. At the end of my trip my Mom was in a horrible accident and I needed to get to her ASAP . They charged $125.00 for flight change, but I might...
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Costco Travel - Please, at least get a different guy, he used hangs up on me
Please stop calling me, I'm running out of ideas to *** with em
8-10-18 called the so-called “help line” and was answered by a woman who was clearly annoyed at having to deal with people. She wouldn’t listen to my issue, just wanted to walk me thru the steps I clearly told her I had already done 10 times! She finally condescended...
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Our hotel that we were at for 4 nights putting us right outside the elevator sucked. No sleep the first night at all then off to Disneyland. I was at Disneyland 3 years ago I am wondering what happened with the customer service? Cast members were contanly rude and...
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Costco Travel - How much money do get back on a car rental from coscto
Just a recording. I need to speak to someone
We rented a car through Vostco Travel at Enterprise. Price was ok for a van. Got the van and it only had 1/4 tank of gas, looked like it was never swept out after last person rented very dirty inside and out. The wiper blades must have been the original. We drove...
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My husband and I rented a car from Enterprise, one of the recommendations from Costco Travel. We picked up the car and it was pouring rain. Car was dirty inside and the gas tank was on 1/4 full. We were leaving early in the morning so we had to clean the Van Fill it...
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We booked a Maui package trip (family of 4) and started it by Hawaiian airlines denying us boarding for being late. This is while the plane had 30 more minutes to depart. We were late because the airport shuttle was late. They had obviously overbooked the plane and...
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Similar to Costco Travel
My wife and I booked via CostcoTravel believing they were like any other agent and they had more knowledge of larger properties than a simple “copy and paste” of the resorts brochure and then take a cut. Sadly this meant they stated the beach was the best in Mexico,...
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